Consumer Information

CONSUMER INFORMATION FOR SERVICE CONNECTION

  • When consumer calls and all information is received in the service department, deposit has to be received and in the office before request will be approved. For deposit information, click here.
  • If consumer has an existing pole and transformer within 100' of the meter loop and no conflict occurs, such as service wire traveling over the residence or outbuildings or a reason where electrical codes will be violated. The consumer can expect service to be connected within 4 working days following receipt of a completed service order.

  • If consumer is building or setting up a new home or mobile home, and there is no power line within 100' of the location, or the service will have to run across a road. This is where a span of primary will have to be constructed, and in some instances right-of-way may have to be cleared and or obtained, there is a minimum of 10 working days to complete service order.

  • When consumer is building a house, setting up a mobile home, or a deer camp or recreational facility and the nearest power line is over 1000', provided the right-of-way is obtained and cleared a minimum of 14 to 21 working days is required to complete the service request.

  • Yard light installation whether on existing pole or if a pole has to be set up for the yard light, a minimum of 14 to 21 working days will be required.